Privacy Policy
This Privacy Policy explains how Helvitas 78 SRL collects, uses, and protects your personal data when you visit our website or contact us. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Romanian data protection law.
1. Data Controller
The data controller responsible for your personal data is:
- Company: Helvitas 78 SRL
- CUI: 35440292
- Nr. Registrul Comerțului: J20/1600/100138
- Registered address: Str. Mr. Gheorghe Sontu 8, Cam. 2, 906100 Techirghiol, Jud. Constanța, Romania
- Email: info@raukler.com
- Phone: +40 740 812 356
2. What Data We Collect
We collect personal data only when you voluntarily provide it to us through our contact forms or by communicating with us directly. The categories of data we may collect include:
- Identity data: name, company name
- Contact data: email address, phone number
- Communication data: messages and project details you send us
- Technical data: IP address, browser type, pages visited (via server logs or analytics, if applicable)
- Cookie data: preferences stored in your browser, see our Cookie Policy
We do not collect sensitive personal data (special categories under GDPR Art. 9).
3. Purpose and Legal Basis for Processing
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Responding to enquiries and project requests submitted through our contact forms | Art. 6(1)(b), necessary for pre-contractual steps |
| Sending you information about our services (if you have requested it) | Art. 6(1)(a), your consent |
| Complying with legal obligations (e.g., accounting, tax records) | Art. 6(1)(c), legal obligation |
| Protecting our legitimate business interests (fraud prevention, site security) | Art. 6(1)(f), legitimate interests |
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:
- Contact enquiries: up to 3 years from the last interaction, unless a contract is formed
- Contractual data: 10 years as required by Romanian accounting law (Legea contabilității nr. 82/1991)
- Cookie consent records: 12 months
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15), request a copy of the data we hold about you
- Right to rectification (Art. 16), request correction of inaccurate data
- Right to erasure (Art. 17), request deletion of your data ("right to be forgotten")
- Right to restriction of processing (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21), object to processing based on legitimate interests
- Right to withdraw consent, at any time, without affecting prior lawful processing
To exercise any of these rights, contact us at info@raukler.com. We will respond within 30 days.
6. Cookies
Our website uses cookies. For full details on what cookies we use, why, and how to manage them, please see our Cookie Policy.
7. Third-Party Services
Our website loads fonts from Google Fonts (Google LLC, USA). This may involve the transfer of your IP address to Google's servers. Google processes this data under its own privacy policy. We use Google Fonts for typography only, no tracking or profiling is performed through this integration.
We do not sell, rent, or share your personal data with third-party advertisers or marketing platforms.
8. International Data Transfers
When data is transferred outside the European Economic Area (EEA), for example, to Google LLC for font loading, such transfers are made pursuant to Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms under GDPR Chapter V.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews.
10. Complaints
If you believe we have not complied with our data protection obligations, you have the right to lodge a complaint with the Romanian data protection supervisory authority:
- Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
- Website: www.dataprotection.ro
- Address: Bd. G-ral. Gheorghe Magheru 28-30, Sector 1, București
- Email: anspdcp@dataprotection.ro
You may also contact us first at info@raukler.com and we will do our best to resolve any concern promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.